My interpreter work experience in shenzhen
Directly contact with foreign H & M guests, responsible for contacting / following the company's order and maintaining customer relationships. Responsible for operating international Alibaba platforms, and has skills for various marketing methods such as B2B online marketing, online promotion, e-commerce, etc.
And familiar with the various processes of international trade, can handle orders independently, and be proficient in communicating with customers in English!
1.Good communication and coordination skills;
2.Proficient in using English to communicate with guests;
3. Proficient in professional English for sweaters;
I have working experience in shenzhen Futian trading company
Responsible for translating and interpreting for the General Manager;With emails, conference call, video conference, meetings, convey all documents from english to chinese,Take charge of the administrative and supervision work to help ensure the normal operation of plant;Assist to arrange the raw material purchase, refining and so on;Logistics: contact with the local governments, local social security institute and other institutes.
My mainly job is contact with our company's colleague in USA in english , and get customer requirement for prodcution and shipment,and then manage and plan to produce according to customer's request, it is the language bridge produced between customer and company, I can always try my best to meet customer's demand during the tenure of office, I always arrange the production according to customer's request reasonablely , well acknowledged by customer and leader on the senior level.During my working in this company, I have to acted as interprete and communicate with our CS dept. in USA everyday ,so now my English is very fluent and it is no problem to communicate with foreigners.
Customer service experience
During my working career in this company ,my job is customer service, I always do my best to satisfy the customer and meet the customer's requirement, during my working days I seldom received the complaint from customers and got highly praise from my boss and customer
During my school time my major is foreign trade English, TEM8, I can communicate with customer with business letter and Oral English fluently, mastering 13 kinds of trade terms,and various kinds of trade ways, Now I am very fimilar with the whole process from receive the order to ship out the goods,