Kathy Chen

Kathy Chen , 35

  • have more than 14 years in international trade

  • Zhejiang university

  • English chinese French

  • Hangzhou

  • Daily rate:180-220$

  • 14 years

Personal description

English Chinese interpreter and translator

Language, Chinese-English, experience: 14 years.

willing to move: shanghai

14 years of rich experience in interpretation and  translation.

Main Sector: interpreter in hangzhou

Working experience 

Yalin Glasses Factory

2009-9 ~ 2019-09 (10 years)

international trade

1) After realized the customer on the fair or from other ways, Contact  clients  by email  and  phone to introduce our products in detail, give quotation based on different quantity, sent samples by express if customer needed. After received orders and the deposit,arrange production,custom clearence,shipments, prepare all documents related such as invoice,shipping application, packing list and so on.

2) There are customers from all over the world,with my fluent English ablity and professional attitude, i can talk bussiness with abroad customer directly, do well in exploring new customer via the Internet,and use different methods to sell products according to their requirements. Pay the most attention to any documents and datas,hardly make any mistake on them.

3)Our main products are Metal Alloy hardwear Jewelries and costume jewelry and sunglasses contain plastic and metal glasses, especial the handmade samples, so I am in goods grasp of the technical point of those products, good at those products international bussiness explore.


2004-7~2009-07(5 years)

customer service

1) Responsible for handling orders including sample orders. After receive the order, check the important isues as unit price, payment terms, invoice term and collect ADDRS., if those all ok, then to get a proper delivery date,Subject to the stock goods and product schedule, give the information back to customer. During this process, I allways try my best to behave politely and carefully, I was well-received by clients for my patient service.

2) Answer telephones and emails from customer about their inquiry or complain of our product and find out a best solution for them.

3)Arrange sample& order& shipping,offer Certificate letters if 


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