I have been worked as interpreter and customer service in shenzhen.
Guangdong university of foreign studies
Engish Chinese
Shenzhen
Daily Rate:$90-120
4 years
About my interpretation experience in shenzhen
As an interpreter of the president of company, while also acts as a customer service contact window, involves in each process from purchase order to daily goods shipment, see related details as follows:
- To be in charge of English/Chinese translation while as a contact window for customers.
- also acts as an English translator when receive customers and follow up related issues;,
- Be resposible for some domestic and all international procurement,also the development and management of new suppliers.
- Performs order follow-up which includes order entry, acknowledgment and monitoring of delivery changes to ensure that customers; requirements are fulfilled satisfactorily
- Advises customer about shipping status and related documents to ensure that customers are well informed of the delivery status
- Coordinates with business team or customer to arrange goods return and follow up on the issue.
Last edited:03-Jau-2023